Contact Tencoco

We’re here to help you create salon-quality nails at home.

Have questions about your order, shipping, product usage, or nail application tips?
The Tencoco team is always happy to help.

Whether you're choosing your first gel nail kit, need help with UV lamp curing, or want shade recommendations for the perfect nude, pink, or crystal cat eye nails, we’re just one message away.

Customer Support

Email: support@tencocogel.com

Response Time: Available 24/7

For faster support, please include your order number in your email.

Order & Shipping Help

Need help tracking your package, updating your shipping address, or solving a delivery issue?
Our support team can quickly assist with:

• Order tracking
• Shipping updates
• Address changes
• Missing package support
• Damaged item assistance

Product Questions

Need help with gel nail application, UV lamp curing, top coat shine, or making your manicure last 21–28+ days?

Our nail support specialists are happy to help with:

• Beginner nail kit setup
• Gel curing tips
• Cat eye magnet tutorials
• Long-lasting wear tips
• Nail removal guidance

Business & Collaboration

For influencer partnerships, wholesale opportunities, or collaboration inquiries:

Business Email: support@tencocogel.com

Phone number:852 96174539

company identification:HONG KONG CAIYI TRADING CO., LIMITED

Contact address:support:Rm 232, 2/F, Secure House, 68 How Ming Street, Kwun Tong, Hong Kong

Thank you for choosing Tencoco 💖
Salon-Quality Nails. Made Simple.